Welcome to Baxton Studio Sale Shop. These Terms and Conditions govern your use of our website located at furniturepromotion-us.com and your purchase of premium furniture products from us. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions.
At Baxton Studio Sale Shop, we cater to discerning homeowners and interior design enthusiasts who value quality craftsmanship, aesthetic excellence, and exceptional service. Our policies are designed to provide transparency and protect both our customers and our business.
1. User Obligations and Responsibilities
1.1 Account Integrity
When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.2 Permitted Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
1.3 Age Restrictions
You must be at least 18 years of age to purchase products from our website. By placing an order, you confirm that you are at least 18 years old.
2. Products and Services Description
2.1 Product Information
We specialize in premium furniture including but not limited to:
- Armoires & Wardrobes
- Bakers’ Racks & Pantry Cabinets
- Bar Carts and Bar Furniture
- Bar Stools & Counter Stools
- Bars & Wine Racks
- Bed Frames and Bedroom Furniture
- Bedroom Sets & Collections
- Dining Room Sets & Collections
- And other premium furniture items
2.2 Product Representation
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, the actual colors and details you see will depend on your computer monitor and mobile device, and we cannot guarantee that your device will accurately display our products.
2.3 Availability
All products are subject to availability. We reserve the right to discontinue any products at any time. If a product is unavailable after you place an order, we will notify you and refund any payment for that product.
3. Orders and Payment Terms
3.1 Order Process
All orders are subject to acceptance and availability. When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email is only an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods you ordered have been dispatched to you.
3.2 Pricing
All prices are shown in US dollars and are exclusive of taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.
3.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is deducted at the time of order placement. By providing payment information, you confirm that you are authorized to use the payment method.
3.4 Shipping
We ship to most regions worldwide, excluding select Asian countries and remote regions. Orders are processed within 1-2 business days after payment confirmation.
We offer two shipping options:
- Standard Shipping via DHL or FedEx: $12.95 flat rate, delivery within 10-15 business days after shipment
- Free Shipping via EMS: Available for orders over $50, delivery within 15-25 business days after shipment
Delivery estimates may vary based on destination and customs processing. You will receive a tracking notification once your order has shipped.
4. Returns and Refunds
4.1 Return Policy
We accept returns and exchanges within 15 days of your receipt of items. To qualify for a return or exchange, items must be in pristine condition – unused, unassembled, with all original tags and packaging intact.
4.2 Non-Returnable Items
The following items cannot be returned or exchanged:
- Custom orders and made-to-measure furniture
- Bedroom Sets & Collections (must be returned as complete sets if eligible)
- Dining Room Sets & Collections (must be returned as complete sets if eligible)
- Items marked “Final Sale” or “Clearance”
- Products showing signs of use, assembly, or damage
- Items not in original packaging with all included materials
4.3 Return Process
To initiate a return or exchange:
- Email our customer service team at [email protected] within the 15-day window with your order number and reason for return
- Await authorization and instructions from our team (provided within 24-48 business hours)
- Carefully repackage the item in its original packaging with all protective materials
- Ship the item to our returns address using a trackable shipping service
- Once we receive and inspect your return, we will notify you of approval status within 3-5 business days
4.4 Refunds
Upon return approval, refunds are processed within 3-5 business days after we receive your return. It may take an additional 5-10 business days for the refund to appear on your statement. Refunds are issued to your original payment method. Original shipping costs are non-refundable unless the return is due to our error.
5. Intellectual Property
5.1 Copyright
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Baxton Studio Sale Shop or our content suppliers and protected by international copyright laws.
5.2 Trademarks
Baxton Studio Sale Shop trademarks and trade dress may not be used in connection with any product or service that is not Baxton Studio Sale Shop’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Baxton Studio Sale Shop.
5.3 License and Site Access
We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
6. Limitation of Liability
6.1 General Limitation
To the fullest extent permitted by law, Baxton Studio Sale Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use the services
- Any conduct or content of any third party on the services
- Any content obtained from the services
- Unauthorized access, use, or alteration of your transmissions or content
6.2 Product Liability
Our total liability for any claims related to the products sold, including for any implied warranties, is limited to the amount you paid for the products.
6.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
7. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy, which explains how we collect, use, and protect your information, is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices.
8. Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States. Any dispute arising from these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United States.
9. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. The most current version will always be posted on our website. By continuing to use our website after changes are made, you agree to be bound by the revised Terms and Conditions.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM EST
Response Time: Within 24-48 hours during business days
Address: Baxton Studio Sale Shop | 1823 Hinkle Lake Road, FRESNO, US 43824
Thank you for choosing Baxton Studio Sale Shop. We appreciate your business and are committed to ensuring your complete satisfaction with our premium furniture products and services.
